Jade Garden Pearl Necklace

We offer free worldwide shipping on all orders — no hidden fees, no customs charges, and no surprises at the door. Every shipment is DDP (Delivered Duty Paid), meaning all import duties are covered on our end.

Estimated delivery after your order is placed:

United States — 5 to 8 business days
United Kingdom — 5 to 8 business days
Europe — 4 to 10 business days
Australia — 3 to 10 business days
Rest of World — 7 to 14 business days

Tracking is sent to your email automatically once your order ships. Please allow 24 to 48 hours after pickup for tracking to activate.

We stand behind every piece we send. If your item arrives damaged, defective, or incorrect, we will make it right — no questions asked.

To submit a claim, contact us within 10 days of delivery with your order number and clear photos of the issue. We will arrange either a free replacement or store credit.

Please note that we are unable to accept returns for change of mind, wrong size selected, or items that did not meet personal style expectations. We encourage you to review product details carefully before placing your order.

If something is wrong on our end, we own it completely.

To keep your jewelry looking its best for years to come:

Store pieces in a dry, cool place away from direct sunlight. Remove jewelry before swimming, showering, or exercising. Avoid contact with perfume, lotions, and cleaning products. Gently clean with a soft dry cloth after wearing. Handle with care — delicate stones and settings can chip if dropped.

With the right care, your piece will stay as beautiful as the day it arrived.