Shipping policy
SHIPPING POLICY – FAITH IS IN THE FIRE
Thank you for shopping with Faith Is In The Fire. We are committed to delivering your orders efficiently and reliably.
1. ORDER PROCESSING TIME
All orders are processed within 2–5 business days (excluding weekends and holidays). Once your order is processed, you will receive a confirmation email with tracking information.
Please note that during high-demand periods, product launches, or promotions, processing times may be slightly extended.
2. SHIPPING RATES & DELIVERY TIMES
Local Shipping (Within Nigeria):
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Estimated delivery: 3–7 business days
International Shipping:
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Estimated delivery: 7–21 business days
Shipping fees are calculated at checkout based on your location and selected shipping method.
3. SHIPPING CONFIRMATION & TRACKING
Once your order has been shipped, you will receive an email with your tracking number. Please allow 24–48 hours for tracking updates to appear.
4. DELAYS & UNFORESEEN ISSUES
While we strive to meet all delivery timelines, delays may occur due to factors beyond our control, including:
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Customs clearance processes
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Courier delays
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Weather conditions or logistical disruptions
Faith Is In The Fire is not responsible for delays once the order has been handed over to the shipping carrier.
5. INTERNATIONAL SHIPPING & CUSTOMS
For international orders, customs duties, taxes, and import fees may apply depending on your country. These charges are the responsibility of the customer.
We are not responsible for delays caused by customs.
6. INCORRECT SHIPPING INFORMATION
Please ensure that all shipping details are correct at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
7. LOST OR STOLEN PACKAGES
Faith Is In The Fire is not liable for lost or stolen packages once marked as delivered by the courier. If you experience an issue, please contact the shipping provider directly.
8. CONTACT US
If you have any questions about your shipment, feel free to contact us:
Email:
jayagency57@gmail.com
Website: https://faithisinthefire.com/
Thank you for choosing Faith Is In The Fire — where faith meets purpose.